I often find myself going back to older books and notes I’ve jotted down. I recently pulled this one out: The Book of Mistakes by Skip Prichard. It’s an excellent and very unique book. It deals with three characters throughout three different times in history: a...
Today, I wanted to talk a bit about words. Words are incredibly important, and the most important ones are those that we use out loud and internally towards ourselves. And given the massive impact they have on our lives, I wanted to share an exercise that...
We are so humbled and grateful! For the seventh consecutive year, our parent company Pango Group has been recognized as one of the best companies to work for in Los Angeles. Here’s what our awesome CEO, Scott Akerley, had to say about this exciting achievement: “I have...
I think a lot about forgiveness and what it means. It’s one of those things that might mean different things for different people, but for me, it’s the release of resentment or anger. When I forgive someone, it doesn’t mean that I will go back...
I believe, in our own minds, that we create what we focus on. If we are thinking non-stop about stress, disappointment, and negative thoughts, it creates more of those feelings. This is an important concept and something to be very mindful of because it massively...
Recently, a few colleagues and members of our team have asked me about my meditation practice, so I thought I would give you a little story about my meditation journey. There have been many claims that I’ve read about what meditation can do - healing...
I've often wondered about the difference between customer service and hospitality, and here are some conclusions that I’ve come to. Customer service is when you simply read the handbook. For example, answering the phone with, “Good morning (company name). How can I help you?” Hospitality...
Today, I wanted to talk a little bit about happiness. With all that’s going on around us, some of us may be having a hard time with this emotion. But, here’s the truth. Happiness is hard. And pursuing happiness for the sake of happiness usually results in...
Today, I wanted to talk a little bit about a topic that nobody really loves talking about: failure. Typically, when we think about failure, it's a dirty little secret. We want to pretend it didn’t happen. We don’t want to talk about it. We beat ourselves...
There’s a book called So Good They Can’t Ignore You by Cal Newport, which really caught my eye. The book talks about exactly what the title states - be so good they can’t ignore you. I know at our company, we’re always looking for people who...